By booking an appointment with Iconic Hair Studio, you agree to the following cancellation terms:

⦁ We require at least 24 hours’ notice for any appointment cancellations or reschedules. As a small local business, this notice allows us time to offer your appointment slot to another client.
⦁ If less than 24 hours’ notice is provided, a 50% cancellation fee of the total booking value will apply.
⦁ No-shows (missing your appointment without any cancellation notice) will incur a 100% cancellation fee of the total booking value.Thank you for respecting our time and supporting our small business.

All colour services must be completed with either a cut and style or a blow-dry style. This finishing time is essential so we can properly wash out your colour and check that the final result matches what you requested, which can only be assessed on dry hair.

We understand that delays happen, and we will always do our best to accommodate you if you're running behind.
Clients are generally offered a 5–10 minute grace period. After this time, we will contact you to check that you are on your way.
Please call us as soon as you think you may be late—even a quick heads-up helps us adjust our schedule and do our best to fit you in without disrupting the flow of the day.
Please remember that your appointment time is reserved exclusively for you.